Gujarat

Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site

Define clear timelines mandated through legislation for approval of complete application

Design and implement a system that allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Allow third parties to easily verify approval certificates in the public domain

Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site

Define clear timelines mandated through legislation for approval of complete application

Design and implement a system that allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Allow third parties to easily verify approval certificates in the public domain

Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site

Define clear timelines mandated through legislation for approval of complete application

Design and implement a system that allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Allow third parties to easily verify approval certificates in the public domain

Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site

Define clear timelines mandated through legislation for approval of complete application

Design and implement a system that allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Allow third parties to easily verify approval certificates in the public domain

Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site

Define clear timelines mandated through legislation for approval of complete application

Design and implement a system that allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Allow third parties to easily verify approval certificates in the public domain

Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site

Define clear timelines mandated through legislation for approval of complete application

Design and implement a system that allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Allow third parties to easily verify approval certificates in the public domain

Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site

Define clear timelines mandated through legislation for approval of complete application

Design and implement a system that allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Allow third parties to easily verify approval certificates in the public domain

Ensure information on the procedure and a comprehensive list of all documents that need to be provided are available on the web site

Define clear timelines mandated through legislation for approval of complete application

Design and implement a system that allows online application, payment, tracking and monitoring without the need for a physical touch point for document submission and verification

Ensure that the system allows users to download the final signed approval certificate from the online portal.

Ensure that the DisComm uses automated tools to monitor outages

Ensure that the DisComm uses automated tools for service restoration

Ensure that the regulator monitors reliability of supply and published information online.

Enact measures to ensure that the utility compensates customers for outages that go over a certain cap, or that a fine is imposed by the regulator if the outage cap is exceeded

Ensure that information on effective tariffs are available online, and that customers are notified of a change in tariff ahead of the billing cycle

Allow third parties to easily verify approval certificates in the public domain

Implement an online application for obtaining electricity connection

Ensure that users are provided a fixed cost estimate based on the load required for obtaining electricity connection in industrial area

Reduce the number of documents required for obtaining the electricity connection to only 2, namely proof of ownership/occupancy and authorization document (in case of firm/company)

Stipulate that the charged electricity connection is provided within 15 days from the date of application

Allow third party inspection of internal installations